Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of urhomecomfort (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://urhomecomfort.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My whole family loves this! I place the jug on a lower shelf in my fridge so my young son can reach and he likes the independence of making his own breakfast. It doesn’t fit certain jugs well, so I normally buy larger jugs to make sure it can get In there. There is a lock feature which is great but it needs to be more stable. Haven’t had any problems with milk spoiling or anything like that, it keeps it covered well.
The hose is short for 5 liters barrel. Enough current by half, and so everything is OK while working
This is the best invention ever created in my opinion. It fits on every bottle of juice or milk I've tried it on, including the Costco gallons. The dispensing button is a bit sensitive, and the slightest touch to it starts the dispensing. Sometimes it drips after you pull the bowl or glass away. So I recommend a drop tray or a cloth to wipe. Overall super happy with this and will be buying at least one more doe juice.
Dispenser Working. I'm satisfied with automatic beverages tap, but may be Hose should be a little longer. cant reach bottom on a bigger bottles.
I bought automatic beverages tap on sale, was delighted with the quality
Fits perfectly on Belgian 3 gallon bottles… very satisfied with automatic beverages tap
I seriously cannot say enough about this item! I have two little girls, one with special needs. One that just isn't that strong, so it is hard for her to pour the milk, not to mention, she always leaves it out!!! Ugh! Other than using a lot more milk now, this thing works wonders for us!!! And at least we get to use the milk and not have to pour it out when I find it on the counter hours later!
great help at any household
Cool tap for summer bbq
automatic beverages tap was great idea. kids can now get their own bowl when they wake up before us old people...
No more worries about where to find automatic beverages tap online in case I need more.
We started using it when we had a lot of folks over, and it was very easy to grab a glass of water or lemonade from a gallon bottle. Ever since, we have been religious users of this product and like the fact it makes us lazier... Washing is easy. just need to be careful about the first squirt, which is very powerful. The lock is a bit flimsy, but it does what it is supposed to... A small pic of a lock would have been more intuitive instead of a red dot. Overall my family and friends like it. May buy more for Xmas.
I really loved this idea. I have4 young children so this made breakfast extremely easy. My husband and I also enjoyed it.
Budget automatic beverages tap from a reputable store? This is perfect!
I was tired of cleaning up those dried milk sprinkles that fall off the milk bottle onto the glass refrigerator shelves not too mention the dried drool from pouring...I don't have little children...just a big child, I call husband...I am grateful for it and my husband loves it. One of the 2 originals is still in service with the same batteries, one died...the neck got all wobbley...and wouldn't work...as my husband now insists that I install it on any new milk bottles, I think he may have tried to "force" it on the milk bottles vs. installing it as you should which is quite simple... I bought 2 so that you could put a fresh one in each time you opened a bottle...and my husband would put the "dirty" one in the sink and tell me or if I was not around, he would fill a glass with water and sit it upright in there...I would run hot water in the glass while allowing the unit to continually dispense the water...when I had time, I would run white vinegar water through the unit but I am not sure that it made any difference...with the demise of the one unit, I just purchased 2 new ones...one other thing, our gallons of milk last a long time (longest was a month when we were gone on vacation)...that is quite impressive!
The tap came intact and works well
I'd recommend automatic beverages tap to anyone who has kids.
automatic beverages tap does its function, what more to say
I love this product. It works great an gets the job done. I bought it for my 4 year old niece, 6 year old nephew, and 8 year old nephew. During the summer, they would wake me up at 7 to get them cereal. This was the perfect device to allow them to pour the milk themselves. I showed them how to use it. It was easy to use, just pushing the button (like a soda fountain). There's even a locking feature to prevent accidental pushes in the frigerator. I had them do it and they understood it pretty well.
I loved this product. I got it for my uncle who has ALS, with his new diagnosis he now has trouble picking heavy things up. I saw a need for something to help him and found this. It came in a true as seen on TV product. He can use this with ease and can fill his drink without asking for help. He has gained some independence back and freed up the family from constantly filling the cup half up. It sits securely on the bottle of tea and reaches all the way at the bottom. It sucks up all thedrink and works great! I also like the lock feature so when you snap it on it does not spill everywhere.
At 1st it was not clear that batteries were needed it took a very long time to figure out how to work it however once we figured it out it works perfectly.
It’s easy to use and easy to put onto our milk. We go through milk really fast as our 3 year old loves milk. Not only can my toddler help get his own milk (I take the lid off his sippy cup and put it back on for him) but I don’t have to take the milk out of the fridge, so no more accidentally leaving it out in the counter overnight! We will use this until we break it lol and then I will get another one.
My wife bought this so my little one can get her own milk and what a great product. It is very easy to use but it does come with its own little problem but every easy to fix. The pushing tab is very light to the touch that we accidentally push it when grabbing things out of the fridge and it would squirt milk all over the floor. So we turn the dispenser around to have it face inside and wallah, the problem is solved... LOL Cleaning is very easy too as we turn it up side down and run warm water through the system. I also use the hard bristle pipe cleaning brush (yes, I smoke pipe) to clean the dispensed part and done in less than a minute. We have gone through over 10 gallons of milk and haven't replace the batteries yet.
Awesome pump, only needed to incert the battery
Brand new beverage tap! Fun for home parties.